Shipping policy

Shipping Policy

Last Updated: June 22, 2026

At Marvels Bazaar, we are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates (UAE). Please review our shipping policy before placing an order.

Shipping Partner

All orders placed through Marvels Bazaar are fulfilled and delivered by our trusted logistics partner, Zambeel, ensuring reliable delivery throughout the UAE.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or UAE public holidays will be processed on the next business day.

  • Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available).

Delivery Time

Estimated delivery times are as follows:

  • Dubai, Abu Dhabi & Sharjah: 1–3 business days

  • Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain & Other Emirates: 2–5 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, customs regulations (if applicable), or unforeseen courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order value.

  • Free shipping may be offered during promotional campaigns or on qualifying orders, as announced on our website.

Cash on Delivery (COD)

Cash on Delivery (COD) is available in eligible areas within the UAE, subject to service availability.

  • Please ensure someone is available at the delivery address to receive and pay for the order.

  • Repeated order refusals may result in restrictions on future COD purchases.

Order Tracking

After your order has been shipped, tracking details will be sent to your registered email address or mobile number (where available), allowing you to monitor your shipment.

Delivery Delays

Although we strive to deliver all orders on time, delays may occasionally occur due to:

  • High order volumes

  • UAE public holidays

  • Severe weather conditions

  • Courier operational issues

  • Incorrect or incomplete delivery information

  • Other unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or contact number is provided, delivery may be delayed, returned, or cancelled. Additional delivery charges may apply for re-delivery.

Failed Delivery Attempts

If the courier is unable to deliver your order after multiple delivery attempts due to customer unavailability or incorrect information, the order may be returned. Any additional shipping costs for re-delivery may be charged to the customer.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact our customer support within 48 hours of receiving your order. Include your order number and clear photos of the package and product so we can investigate and resolve the issue promptly.

International Shipping

Currently, Marvels Bazaar ships within the United Arab Emirates only. International shipping is not available at this time.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the Contact Us page on our website.

Thank you for shopping with Marvels Bazaar. We appreciate your trust and look forward to serving you with a fast, secure, and reliable shopping experience.